Cancellation and refund policy
This policy applies to the KlikLaku software service operated by Shadow Stallion Technology. It does not set the refund rules for food or other products sold by independent sellers.
Current pilot
KlikLaku currently accepts no subscription payments and makes no automatic subscription charges. There is therefore no paid pilot subscription to refund. If someone requests payment claiming to represent KlikLaku, verify the request with our support contact before paying.
Closing your account
Email support from your registered address to request account closure or a data export. We will verify your authority, explain what data can be exported, and handle retention and deletion under our privacy notice. Do not email your password. If you own a store with team members, identify the store so we can address its access safely.
Future subscriptions
Before paid subscriptions launch, we will publish the applicable plan prices, billing cycles, renewal, cancellation and refund conditions. We will not charge a subscription merely because you joined this pilot. Mandatory consumer rights remain unaffected.
Purchases from sellers
Checkout is not yet open. When shopping features become available, product, delivery and refund requests should be addressed to the seller identified on the sales page. Each seller must publish their own applicable policies and comply with mandatory customer rights. KlikLaku will provide platform support within its role.
Contact the operator
Shadow Stallion Technology
202603233735 (003885406-A)
shadowstallionea@gmail.com